Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.
Oracle CX Social Content:
Watch the quick video recap of our legendary #ModernCX event in Las Vegas! 2020 will be even more exciting. Get updates & early insider perks for 2020 http://ora.cl/TO8eh
In the #ExperienceEconomy customers are the innovators in the way they engage with brands and how they use their offerings http://ora.cl/rj7rG @rtarkoff #OracleCX
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Why 3D Product Image Technology Is The Future Of E-Commerce – Kosta Popov, Total Retail, 4.18.19
Can Chatbots Charm Customers? – Dan O’Shea, Retail Dive, 4.17.19
The Opportunities Automation And AI Create For Humans In Customer Service – Paul Selby, CustomerThink, 4.16.19
Are You Desigining CX For Marketing Or For Your Customers? – James Gilbert, Forbes, 4.12.19
To align marketing and customer experience efforts, teams should focus their attention on technology, omnichannel and, ultimately, the customer.
Walmart Acquires Ad-Tech Startup Polymorph To Capture More Brand Dollars – Chantal Tode, Marketing Dive, 4.12.19